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Dealing with issues during the helping process
  • Listen to the child or teen’s concerns calmly, without passing judgement on the situation. Avoid taking the “side” of either your child/teen or the helping professional.

  • Express empathy – note that going for help can be challenging, especially when asked to try out new coping methods or new ways of looking at situations. Being supportive can be very helpful.

  • Encourage patience.

  • Try to encourage your child or teen to find a different way to express themselves – writing thoughts down or using artwork for self-expression can help communicate issues.

  • Ask if you can go together and help share the concerns.

  • Take a list of your questions and concerns to the appointment.

  • Ask for the professional’s help in making the process flow smoothly.


For more places to get help, visit Getting Help or click on Need Help Now? on this page.

Check out the Links and Resources section for further information.